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Managed IT for Houston clinics
Tapal monitors and maintains the machines your practice runs on: EHR workstations, front-desk computers, printers and the network edge. Most faults are fixed before your team notices them, and when something needs hands, our engineers are in Houston.
Managed IT means someone is watching your systems when nothing is wrong, not only when you call. Patching, backups and disk health are checked on a schedule so the Monday morning failures stop happening.
Monitoring, around the clock
Before it breaks
Someone is watching when nothing is wrong
Disk health, memory, patch state and backup success are checked on a schedule. Most faults surface as an alert to us before they surface as a complaint from the front desk.
- Patch windows. Updates land outside clinic hours, never mid-appointment.
- Backup checks. A backup that has never been restored is not a backup.
- Plain reporting. A monthly summary in language you can forward to a partner.
One number to call
When it does break
One number, and it reaches Houston
Most things are fixed remotely within the hour. When a problem needs hands on the machine, the engineer who drives out is the one who already knows your network.
- EHR first. The machines your charting depends on get priority.
- Whole clinic. Workstations, label printers, scanners and the network edge.
- No ticket maze. You call a person, not a queue in another time zone.
What you get
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01 Continuous monitoringDisk, memory, patch state and backup health, checked around the clock.
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02 EHR workstations coveredThe machines your charting depends on are the ones we watch hardest.
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03 Printers and peripheralsLabel printers, scanners and front-desk hardware included.
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04 Patching on a scheduleUpdates land outside clinic hours, not in the middle of an appointment.
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05 Encrypted and loggedData encrypted at rest and in transit, with access controlled and recorded.
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06 On site when it mattersRemote first, with Houston engineers who can drive to you.
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1We inventory what you actually haveEvery workstation, printer and switch, documented, including the ones nobody remembers buying.
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2We fix what is already brokenKnown faults and missing patches cleared before monitoring starts, so the baseline is honest.
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3We monitor and maintainScheduled patching, backup checks and alerting, with a monthly summary in plain language.
Straight answers
Questions practices ask
Workstations and laptops, the machines your EHR runs on, printers and scanners, the router and switches, plus patching, backup checks and security updates. Phones, cabling, Wi‑Fi and cameras sit alongside it on the same contract if you want them.
Yes. We handle the workstation, the network and the connection; your EHR vendor handles the application. When something breaks between the two we deal with them directly rather than leaving you to relay messages.
Patient information is encrypted at rest and in transit, and access is controlled and logged. During onboarding we map every point in your workflow that touches protected data and document how each one is handled.
You call one Houston number and reach the team that built your setup. There is no triage between a phone vendor, an IT contractor and a cabling crew to work out whose fault it is.
The rest of the stack
Every discipline runs on the same platform, billed on one invoice.
A consultation, not a sales call.
Bring your phone invoice. In fifteen minutes you get our read on what to change, what it costs, and whether moving is worth it.