New wave technology continues to sweep over small and large companies. As of lately, the upward trend is investing in VoIP for your business. Never heard of it? We’re pretty sure you have but just didn’t realize it. Let’s get into what VoIP Solution is, why it’s beneficial, and how to pick the best option for your company!
What is VoIP?
Voice over Internet Protocol (VoIP) is a technology that allows the transmission of voice signals, video, and data over a packet-switched internet connection.
VoIP was first developed in the late 1980s by Nortel and Ericsson. Today, it is used for many different purposes. It has become more popular in recent years thanks to advancements in technology that allow for faster and clearer calls as well as better quality video conferences.
Today, the most common VoIP systems are WhatsApp or Skype, but you can create your own personal VoIP for your company with the help of a professional IT services management team.
Why Businesses Should Invest in a VOIP Solution
VoIP systems come with a wide range of benefits for any business. The most attractive reason to invest in a VoIP system is that it gives you a separate business number for your company. You no longer have to divide contact in your phone as you’ll have an app and number dedicated to your business.
Additionally, there is often better connection and service when using a VoIP and it usually is more favorable in terms of cost. You won’t need a new phone line for your business, just an internet connection!
Some unique traits that VoIP systems offer include telephone extensions, creating call queues and screenings, call monitoring, business hour confirmation, voicemail customization, having music while on hold, call holding or transferring options, auto messages, and even call forwarding!
How to Select a Business VoIP Provider That Fits Your Needs and Budget
There are several factors to consider before investing in a VoIP. Let’s go over them.
- Determine the features you’re looking for (texting? Calling? Voicemail customization?)
- Look at the privacy and security features. You want to ensure total privacy.
- Do they have a trial offer? This can be beneficial when deciding on the perfect company for you!
- View their customer support options and even test them. The last thing you need is to run into a problem and have no viable help options!
- Maybe read a few reviews!
Ultimately, you want to ensure you’re picking a VoIP solution that fits the needs of your business. If you’re a smaller company, you may not need all the fancy perks. You might just want your own separate number, a simple voicemail, and some automated messages. If you’re a larger company, you may benefit from full packages that include all the benefits! It’s really up to you, but the best VoIP solution is the one that really gets you.
Conclusion
VoIP may sound high-tech and intimidating, but really, it’s a way to streamline your business communication services. You’ll want to work with an all service IT company that understand you and your business from day one!
